“Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.”
Areas that I Work In
What is marketing without research? Research is a significant component of any program. From my work at Intuit in their usability lab to experience creating TAM, SAM, and SOM* I know that research is critical to guide strategic decision making . You can allocate resources effectively by investing in this important area.
I have spent years working on clinical research projects as part of product development efforts - worldwide. From running studies in Germany and China to Texas at MD Anderson. I learned from market leaders who continue to be my inspriraton today.
Trained in LEAN, and VALUE Process Mapping, I work with organizations to optimize aspects of thier business from the sales funnel to service delivery. Goal: reduce costs and improve satisfaction. The beginning of this process starts with discovery.
Innovate & Stay Competitive
Invest in Research, Data Collection, User Studies and Analysis!
How does Market Resarch Help Companies?
- Informed Decision-making: provides accurate and up-to-date information, enabling companies to make informed decisionss: i.e. identify opportunities and mitigate risks by analyzing market trends, consumer preferences, and competitor strategies.
- Situation analysis, strategy, marketing program development, and implementation are my cornerstones across diverse research projects.
- Identifying Target Markets: By understanding target markets we learn needs, desires, and behaviors of ideal customers. Companies can better tailor their products, services, and marketing to resonate with their target audience when starting with research.
- Developing Effective Marketing Strategies: Market research provides insights into customer preferences, buying habits, and what they care about, and what drives them [psychilogical buying]. Enabling companies to effectively reach and engage their key audience, resulting in higher conversion rates.
- Insights into BPI – Streamline Processes: By identifying and rectifying BPI process inefficiencies, businesses can significantly streamline operations. This translates into time savings, reduced waste, and enhanced productivity. The ROI is proven through improved customer satisfaction, increased throughput, and lower operational expenses. See Vista Center example on Giving Back.
Peer Research Publications
I’ve had the pleasure of working with clinical leaders on foundational research for years. From the beginning of my career spending time with late Bassem Georgy, MD [neuroradiology] to walking the halls of Children’s CO Hospital with Patrick Guffey, MD [Anethesia, CMIO] meeting in Camden, PA with, Anna Goldenberg, DO [Emergency Med, Trauma] with Udobi Campbell, Pharm D., and Nilesh Desai, Pharm D. We took our results on the road, presented at HIMSS and other key events ro keep the findings top of mind to change behavior. A few selections of my collaborations from peer-reviewed journals are below.
Hospital Pharmacy [Journal of Hospital Pharmacy, 2022] Integration of the Codonics Safe Label System® Anesthesia Workstation into Pediatric Anesthesia Practice: Utilizing Technology to Increase Medication Labeling Compliance and Decrease Medication Discrepancies. [Authors: Children’s Colorado, Patrick Duffy, M.D. et al.]
J Trauma Acute Care Surg [Journal of Trauma Acute Care Surgery, 2019]
Use of ShotSpotter detection technology decreases prehospital time for patients sustaining gunshot wounds [Authors: Anna Goldenberg, D.O, Deviney Rattigan, M.D., Joshua P Hazelton, M.D.]
Hospital Pharmacy [Journal of Hospiital Pharmacy, 2018] Improved Arrangement and Capacity for Medication Transactions: A Pilot Study to Determine the Impact of New Technology on Medication Storage and Accessibility. [Authors: Matthew Kelm, Pharm D., MHA and Udobi Campbell, Pharm D., MBA].
The IMPROVE Study – Poster & Article in ADVANCE for Nurses [2016] HackensackUMC conducted the IMPact of a Regulated ADC System On Medication Distribution and Administration VariablEs (IMPROVE) study to examine the results of the automation. The study looked at 8,000 administered doses in one particular drug and found a 40% reduction in the time to the first dose administration to patients. [Clinical Leads: Nilesh Desai, Pharm D and Claudia Douglas, PHD, R.,N., MHA et al.]
NEJM [New England Journal of Medicine, 2009]
A Randomized Trial of Vertebroplasty for Osteoporotic Spinal Fractures [Authors: David F. Kallmes, M.D., Bryan A. Comstock, M.S., Patrick J. Heagerty, Ph.D., Judith A. Turner, Ph.D., David J. Wilson, F.R.C.R., et al]
JNS [Journal of Neuro Surgery, 2009] Complete percutaneous treatment of vertebral body tumors causing spinal canal compromise using a transpedicular cavitation, cement augmentation, and radiosurgical technique., [Authors: Peter C. Gerszten, M.D., M.P.H., and Edward A. Monaco III, M.D., Ph.D.
AJNR [American Journal of Neuroradiology, 2007] Plasma-Mediated Radiofrequency Ablation Assisted Percutaneous Cement Injection for Treating Advanced Malignant Vertebral Compression Fractures [Authors: B.A. Georgy, M.D. and W. Wong M.D.]
